Profile

Hi, I’m Audrey.I am a versatile, autonomous and creative person. But most of all, I like helping others.As a result, I have always chosen missions which involved supporting a manager, a team or customers.
From the start of my career I stood out for my excellent time management and organisation skills. It led me to help with plannings and agendas while dealing with daily office tasks such as following up on contracts and bills, booking trips or keeping tabs on office supplies. Over time, I started coordinating projects and supervising product development with internal and external teams. My creative background was an asset and often came in handy.
You could say that I am a Swiss Army Knife, always happy to become more resourceful.

Employment history
Skills, programs and languages

Employment History

Inforius • Project Management
April 2023
Inforius develops software solutions for public services and administration.
PROJECT MANAGEMENT

  • Definition of the project's objective and scope

  • Planning of projects timeline

  • Elaboration of workshops, process analysis and brainstorming

  • Prioritization and delegation of tasks in line with customer requirements

  • Monitoring the project's progress, follow up on milestones

  • Status meetings with the steering committee

  • Identification and management of key risks related to the project

  • Organization and follow up on communication and change initiatives related to the project


Digital Orthopaedics • Office Management, Marketing & Communication
October 2019 - February 2021
Digital Orthopaedics is a startup working on a medical software based on digital twin technology and 3D surgical simulation.
MARKETING & COMMUNICATION

  • Development of the marketing strategy with the CEO

  • Elaboration, preparation and follow up of the annual marketing & communication plan

  • Creation of a strong branding image (definition of names, logos and visual identity)

  • External events organization (exhibitions, congress, …)

  • Development of an external communication policy with the CEO

  • Design of the company's website in WordPress (content and visuals)

  • Community management (WordPress, LinkedIn, Twitter)

  • Interface with the company’s partners marketing organizations (3DXLab, Biowin, …)

  • Organization of sales campaigns with the BDM & the CEO

  • Design of medical illustrations for the Clinical team

  • Creation of visual content for sales and marketing purposes (graphics for brochures, flyers, rollups and official documents in Illustrator)

OFFICE MANAGEMENT

  • Follow up of office daily operations and maintenance

  • Processing and follow up of invoices

  • Travel arrangements for the CEO and staff


GeoPostcodes • Office Management, Account Management and Marketing
October 2018 - June 2019
GeoPostcodes provides geolocalized databases to multinationals.
KEY ACCOUNT MANAGER

  • Main point of contact for all commercial matters

  • Development of strong, long lasting customer relationships

  • Contract negotiations and closing of agreements

  • Maintenance of customer relationship management system

  • Assistance with challenging client requests or issue escalations as needed

OFFICE MANAGEMENT

  • Organisation and follow up of the team's planning

  • Processing and follow up of invoices

  • Follow up of daily financial transactions

  • Record accounts payable and accounts receivable

  • Optimizations of procedures, documents and supplies

MARKETING

  • Development of marketing strategies to promote GeoPostcodes' products and services.

  • Brainstorm and development of ideas for creative marketing material

  • Planning and execution of initiatives to reach the targeted audience through appropriate channels

GRAPHIC DESIGN

  • Development of the brand's identity on various media (illustrations, logos, banners, documents etc...)

  • Design of strong visuals for marketing purposes

  • Creation of images and layouts using Illustrator & Photoshop


IMPS sa (The Smurfs)
10 years
IMPS manages the Smurfs license internationally.
BOOK PUBLISHING ACCOUNT MANAGER

  • Develop long-term relationships with a portfolio of existing accounts

  • Generate and maintain positive business relationships with clients to ensure future sales

  • Reach out to new prospects internationally

  • Provide creative solutions according to the customers needs and objectives

  • Ensure contractual and financial follow up of accounts.

  • Develop the Editorial Line in compliance with the company strategies

  • Liaise between external and internal teams for international theme parks and shopping mall events

  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.

PRODUCT DEVELOPMENT SUPERVISOR

  • Manage the approvals/product development department.

  • Coordinate the studio, commercial and approval teams on product development matters.

  • Ensure a quick and smooth licensing approval process, maintains positive relationships with clients.

  • Reach out to new prospects during international book fairs

  • Maintain and improve the licensing procedures, processes and planning.

  • Introduce clients to the Smurfs’ brand world, ethics & values.

  • Follow and advise clients on how to optimize their use of the Smurf brand’s designs.

  • Provide status updates, reports and recommendations to improve the process, approval guidelines, and style guides

  • Manage special projects linked to product approval.

  • Ensure a quick and smooth licensing approval process.

  • Follow every step of the worldwide merchandising-publishing-audiovisual and marketing products and POS in development.

  • Make sure that the licensing products meet the company’s graphical and legal standards.

  • Maintain and improve the licensing procedures, processes and planning.

  • Introduce clients to the Smurfs’ brand world, ethics & values.

Education

SAINT LUC BRUXELLES
Bachelor’s Degree, June 2005
Arts graphiques - Illustration

Languages

  • French - mother tongue

  • English - C1

  • Dutch - A2

  • Chinese - HSK3

Programs

  • Microsoft Office

  • Adobe Suite

  • Wordpress

  • Atlassian Jira, Confluence & Atlas

  • Github

  • Freshdesk

  • Slack

  • Odoo

  • Sales Logix

  • Team Leader

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