Profile
Hi, I’m Audrey.I am a versatile, autonomous and creative person. But most of all, I like helping others.As a result, I have always chosen missions which involved supporting a manager, a team or customers.
From the start of my career I stood out for my excellent time management and organisation skills. It led me to help with plannings and agendas while dealing with daily office tasks such as following up on contracts and bills, booking trips or keeping tabs on office supplies. Over time, I started coordinating projects and supervising product development with internal and external teams. My creative background was an asset and often came in handy.You could say that I am a Swiss Army Knife, always happy to become more resourceful.
Employment History
Inforius • Project Management
April 2023
Inforius develops software solutions for public services and administration.PROJECT MANAGEMENT
Definition of the project's objective and scope
Planning of projects timeline
Elaboration of workshops, process analysis and brainstorming
Prioritization and delegation of tasks in line with customer requirements
Monitoring the project's progress, follow up on milestones
Status meetings with the steering committee
Identification and management of key risks related to the project
Organization and follow up on communication and change initiatives related to the project
Digital Orthopaedics • Office Management, Marketing & Communication
October 2019 - February 2021
Digital Orthopaedics is a startup working on a medical software based on digital twin technology and 3D surgical simulation.MARKETING & COMMUNICATION
Development of the marketing strategy with the CEO
Elaboration, preparation and follow up of the annual marketing & communication plan
Creation of a strong branding image (definition of names, logos and visual identity)
External events organization (exhibitions, congress, …)
Development of an external communication policy with the CEO
Design of the company's website in WordPress (content and visuals)
Community management (WordPress, LinkedIn, Twitter)
Interface with the company’s partners marketing organizations (3DXLab, Biowin, …)
Organization of sales campaigns with the BDM & the CEO
Design of medical illustrations for the Clinical team
Creation of visual content for sales and marketing purposes (graphics for brochures, flyers, rollups and official documents in Illustrator)
OFFICE MANAGEMENT
Follow up of office daily operations and maintenance
Processing and follow up of invoices
Travel arrangements for the CEO and staff
GeoPostcodes • Office Management, Account Management and Marketing
October 2018 - June 2019
GeoPostcodes provides geolocalized databases to multinationals.KEY ACCOUNT MANAGER
Main point of contact for all commercial matters
Development of strong, long lasting customer relationships
Contract negotiations and closing of agreements
Maintenance of customer relationship management system
Assistance with challenging client requests or issue escalations as needed
OFFICE MANAGEMENT
Organisation and follow up of the team's planning
Processing and follow up of invoices
Follow up of daily financial transactions
Record accounts payable and accounts receivable
Optimizations of procedures, documents and supplies
MARKETING
Development of marketing strategies to promote GeoPostcodes' products and services.
Brainstorm and development of ideas for creative marketing material
Planning and execution of initiatives to reach the targeted audience through appropriate channels
GRAPHIC DESIGN
Development of the brand's identity on various media (illustrations, logos, banners, documents etc...)
Design of strong visuals for marketing purposes
Creation of images and layouts using Illustrator & Photoshop
IMPS sa (The Smurfs)
10 years
IMPS manages the Smurfs license internationally.BOOK PUBLISHING ACCOUNT MANAGER
Develop long-term relationships with a portfolio of existing accounts
Generate and maintain positive business relationships with clients to ensure future sales
Reach out to new prospects internationally
Provide creative solutions according to the customers needs and objectives
Ensure contractual and financial follow up of accounts.
Develop the Editorial Line in compliance with the company strategies
Liaise between external and internal teams for international theme parks and shopping mall events
Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
PRODUCT DEVELOPMENT SUPERVISOR
Manage the approvals/product development department.
Coordinate the studio, commercial and approval teams on product development matters.
Ensure a quick and smooth licensing approval process, maintains positive relationships with clients.
Reach out to new prospects during international book fairs
Maintain and improve the licensing procedures, processes and planning.
Introduce clients to the Smurfs’ brand world, ethics & values.
Follow and advise clients on how to optimize their use of the Smurf brand’s designs.
Provide status updates, reports and recommendations to improve the process, approval guidelines, and style guides
Manage special projects linked to product approval.
Ensure a quick and smooth licensing approval process.
Follow every step of the worldwide merchandising-publishing-audiovisual and marketing products and POS in development.
Make sure that the licensing products meet the company’s graphical and legal standards.
Maintain and improve the licensing procedures, processes and planning.
Introduce clients to the Smurfs’ brand world, ethics & values.
Education
SAINT LUC BRUXELLES
Bachelor’s Degree, June 2005
Arts graphiques - Illustration
Languages
French - mother tongue
English - C1
Dutch - A2
Chinese - HSK3
Programs
Microsoft Office
Adobe Suite
Wordpress
Atlassian Jira, Confluence & Atlas
Github
Freshdesk
Slack
Odoo
Sales Logix
Team Leader
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